How Can We Help?
Owned and operated by GNS Holdings LLC, our team is ready to help you build your ideal home wellness space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Larger items such as hyperbaric chambers, infrared saunas, and massage chairs may have specific delivery coordination details provided after purchase.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have questions about your shipment status, our support team is happy to assist.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your home wellness setup, please review our Return Policy page for full details on how to initiate a return. Our team can walk you through the process for larger equipment like cold plunges or saunas.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis depending on the product category. Please contact us with your order details and the model you are interested in, and we will work with you to find the best solution for your space.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges and infrared saunas serve different purposes in a recovery routine. Cold plunges focus on cold exposure to support muscle recovery, while infrared saunas use gentle heat to promote relaxation and circulation. Many of our customers incorporate both into a complete Recovery Suite for their home.
Do you offer guidance on setting up a home wellness space?
We help customers curate complete home wellness environments, from Recovery Suites with cold plunges, saunas, and compression boots to Sleep Sanctuaries built around smart mattresses and air quality solutions. Contact us and we can help you plan a setup that fits your goals and available space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Your personal information and payment details are protected with industry-standard encryption.
Curated Quality
Every hyperbaric chamber, sauna, cold plunge, and recovery tool is carefully selected for your home wellness space.
Reliable Delivery
Free shipping on most orders within the Continental U.S., with careful handling for large wellness equipment.
